Boston Consulting Group Predicts Revenue Shift Driven by ‘Personalization’

By dba Staff
Wednesday, September 6, 2017 1:10 PM

BOSTON—For those in optical retailing, here’s a worrying prediction from the Boston Consulting Group (BCG): over the next five years in three sectors alone—retail, health care and financial services—“personalization” will drive a revenue shift of an estimated $800 billion to the 15 percent of companies that get personalization right.

Annual Breach Report Shows Hacks of Health Care Providers Skyrocketed in 2016

By dba Staff
Wednesday, May 3, 2017 12:05 PM

AUSTIN, Texas—The 7th Annual Breach Report, an annual review of cybersecurity trends across the Protected Health Information (PHI) data category, reported that there was a 320 percent increase in the number of health care providers victimized by hackers in 2016.

Marketing Executives Invest in Technology That Supports Better Customer Understanding

By dba Staff
Thursday, March 16, 2017 2:05 AM NEW YORK—Retailers and marketers continue to play the technology card as they attempt to bring more efficiency to operations and to boost loyalty among an increasingly fickle customer base.

IRS Sets Earlier W-2 Filing Deadline for All Employers

By Hedley Lawson, Contributing Editor
Wednesday, December 7, 2016 12:05 PM NEW YORK—The Internal Revenue Service (IRS) is reminding employers that the annual deadline for filing copies of employees' Form W-2 with the Social Security Administration (SSA) has been moved to Jan. 31. In the past, employers typically had until the end of February if filing on paper, or the end of March if filing electronically, to submit copies of these forms to the government.

Open Enrollment Tips for Health Care Benefits in 2017

By Staff
Friday, November 18, 2016 10:05 AM NEW YORK—Once a year, company owners, managers and HR pros see the annual Open Enrollment season as an opportunity to personally engage with employees by helping them to make choices that will safeguard their health and financial well-being. Before starting this year’s process, here are a few tips you should review before putting your plans into action.

Harris Poll National Eye C.A.R.E. Study Cites Multi-Screen Lifestyle as Key Factor in Rising Prevalence of Dry Eye

By Staff
Wednesday, November 2, 2016 12:14 AM LEXINGTON, Mass.—The results of a national survey released this week indicate that 89 percent of eyecare professionals believe today’s multi-screen lifestyle (with daily use of mobile, tablet and computer screens) is responsible for an increase in dry eye disease, and that dry eye is becoming increasingly common.

A 6 Percent Increase in Health Care Premiums Expected for 2017

By Hedley Lawson, Contributing Editor
Tuesday, September 27, 2016 10:05 AM

NEW YORK—Health care benefit cost increases at large U.S. employers are expected to hold steady at 6 percent in 2017. The good news is that health premiums are not growing at a faster rate year after year, as they were a decade ago. The bad news is that the increase in health plan costs still outpaces general inflation in the U.S., which remains below 2 percent, and salary budget increases, which are holding at roughly 3 percent.

INFOGRAPHIC: Tired Eyes From Digital Device Use Impacting Consumers

By dba Staff
Friday, July 15, 2016 12:05 PM

NEW YORK—As digital device usage crescendos among adults, many ECPs and vision care companies are sharing information and developing new products designed to help reduce eye fatigue and eye strain caused by this 21st century phenomenon.

Retail Ri$ing: Private Equity Powers Market’s Growth
and Reshuffles VM’s Ranking

By dba Staff
Wednesday, May 18, 2016 10:00 AM

NEW YORK—The Top 50 U.S. Optical Retailers achieved record collective sales of over $12 billion for calendar year 2015, according to Vision Monday’s estimates. The dollars reflect a respectable sales performance for most of the year, and include revenues from the retail sales of products, eyecare services and, when applicable, a small percentage of online sales.

What Drives Your Patients’ Decisions About Sunglasses?

By dba Staff
Wednesday, May 11, 2016 2:10 PM PINELLAS PARK, Fla.—Research from the inaugural Transitions Adaptive Sunglasses Selection Survey finds that nearly nine in 10 consumers (87 percent) take steps that disrupt sun protection in order to combat varying light throughout the day.

Total U.S. Vision Care Market Revenues Reached $39.8 Billion in 2015

By dba Staff
Wednesday, March 16, 2016 9:05 AM

The latest numbers from The Vision Council’s VisionWatch survey, the largest continuous survey of consumer purchasing attitudes toward eyewear and eyecare, reflects that the overall vision care market grew 5.8 percent in dollars for the 12 months ending December, 2015 compared to the prior year.

Understanding ‘Net Promoter Scores’ – Customer Loyalty Is Tied to CX

By dba Staff
Thursday, March 3, 2016 1:15 PM Thousands of companies and brands, large and small, have been able to tap into what’s become known as The Ultimate Question: Would you recommend this business to a friend?

Jobson’s 2015 ECP Compensation Study Notes Salary Differences Among Multiple-Location Practices

By dba Staff
Wednesday, January 20, 2016 10:05 AM NEW YORK—Office managers that run multiple-location practices earn, on average, 31.5 percent more than those who manage a single office (see chart below), according to the latest statistics available from Jobson Optical Research’s 2015 ECP Compensation Study.

‘Eyes Overexposed:’ New Study Helps
Retailers Explain Digital Eye Strain

By dba Staff
Thursday, January 7, 2016 10:05 AM

LAS VEGAS—The impact of digital devices on vision are quite pronounced. Some 65 percent of Americans experience symptoms of digital eye strain, such as dry, irritated eyes, blurred vision, neck and back pain and headaches. Nearly eight of every 10 Americans who suffer from digital eye strain use two or more devices simultaneously. These are just a few of the findings of a new nationwide survey released this week at the International Consumer Electronics Show by The Vision Council, based on a survey of more than 10,000 adults.

Total U.S. Vision Care Market Reached
$39.4 Billion for 12 ME Sept. 2015

By dba Staff
Thursday, December 10, 2015 10:05 AM  NEW YORK—The Vision Council’s latest VisionWatch report showed that the U.S. vision care market sales reached $39.4 billion, reflecting a 6.3 percent gain in dollar sales for the 12 months ending September 2015. All segments, including Rx lenses, frames, exams, contact lenses, plano sunglasses, refractive surgery and over the counter (OTC) readers saw gains for the period.