Latest News OWA to Host Customer Experience Webinar By Staff Wednesday, October 7, 2015 12:15 AM DALLAS—The Optical Women’s Association (OWA) has announced a new webinar for its members, “Empowering Your Team to Create a Customer Centric Company Culture.” This webinar will focus on creating a company culture that focuses on the satisfied consumer. The event will be moderated by Koi Rivers, market manager at Eyefinity, and the event panel includes Valerie Peck, CEO of East Bay Group and Suitecx; Celeste Ulmer of Luxottica Retail; and Sonia Lewis, sales and trainer at AFLAC. Viewers will find out how creating a company culture around the satisfied customer will help grow business. The webinar will air live on Wednesday, Oct. 14, 2015 with two presentation times for members, lasting approximately one hour, including a Q&A segment. Members can choose between session one, beginning at 11:30 a.m. or session two at 6:30 p.m. Advanced registration is required. Online registration forms for the first session can be found here, and online registration forms for the second session can be found here.