LEHI, Utah—Solutionreach, a top provider of patient relationship management (PRM) solutions, has formed a preferred partnership with Crystal Practice Management Solutions (Crystal PM), a leading practice management software provider for optometric offices, optometry professionals and vision therapists. Through the exclusive partnership, Crystal PM’s growing optometric customer base will have access to Solutionreach’s patient relationship management platform for enhanced patient experience, practice productivity and revenue retention, according to Solutionreach.

Through Solutionreach, Crystal PM customers can take advantage of ease of implementation and integration with Crystal PM’s technology; robust functionality, including phone calls, email and text communication capabilities to schedule appointments and send reminders; comprehensive support for customers working to improve patient relationship efforts in their optometric practices, Solutionreach said.

“Optometry providers need to connect with patients,” commented Jim Higgins, founder and chief executive officer of Solutionreach. “Through this partnership, Crystal PM’s customers will be able to improve patient relationships, efficiency and patient loyalty.”