Product: BirdEye-DrChrono Integration
Top Line: BirdEye, a patient experience platform, is integrating with DrChrono, to enable DrChrono’s medical practice customers to automatically send review requests to patients after an appointment.
Close Up: With the BirdEye integration, doctors can now automatically send review requests to their patients when an appointment is marked as completed in DrChrono. Connected to the DrChrono platform, BirdEye automatically sends customizable review requests via email or SMS based on the preferences set within the BirdEye dashboard. Doctors can customize the timing, branding and content of review requests to get new reviews and improve ratings on sites like Google, Facebook and Healthgrades without adding any extra work to their day. BirdEye is fully HIPAA compliant so patient privacy is safeguarded throughout the review collection process.
“Medical practices are increasingly relying on online reviews to better engage with patients and drive new patient sign-ups,” said Daniel Kivatinos, COO and co-founder of DrChrono. “Our customers are tech savvy practices that use mobile devices for patient documentation and to keep their practices running smoothly; having our EHR integrated with an online reputation management platform will ensure they stay on top of customer feedback and provide the best care possible.”
www.drchrono.com; www.birdeye.com