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April 27, 2017
VMail Technology
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In This Edition

SYSTEMS / EQUIPMENT

Santinelli Enhances Tech Support

EXAMS / DISPENSING

Icare Home Gets FDA Approval

SOFTWARE

Glimpse Offers Performance Dashboards

SYSTEMS / EQUIPMENT

Santinelli Expands Access to Technical Support


Product: AdvantEdge
Top Line: Santinelli International has created a convenient way for customers to directly access its library of over 30 proprietary “AdvantEdge” technical support videos by utilizing QR code technology.
Close Up: The idea for the initiative came about through recent Santinelli focus groups, where customers expressed a need for timely product information and “24/7” support. Now by simply scanning a QR Code with a smart phone QR Reader App, the operator can locate the necessary videos needed for best practices, calibration, troubleshooting and more. High-definition, Vimeo video technology allows for the viewer to clearly see the intricate details of the various equipment elements on either a mobile device or desktop computer.
“With the QR Code scanning initiative, customers can more easily keep their equipment in top shape, save time and money, and virtually eliminate downtime,” said Matthew McKenna, vice president of client services.
Vital Stats: The self-adhesive labels with QR Codes for the company’s two most popular models, the LE-1200 and LEX-1200 lens edgers, are presently being distributed. The labels can be placed directly on the edger for quick reference. Santinelli International plans to develop QR Codes for all of its current models in the coming months. To request QR Code labels, please contact the company’s technical call center at (888) 645-EDGE (3343).
www.santinelli.com; (888) 645-EDGE (3343)

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EXAMS / DISPENSING

FDA Clears Icare Home Tonometer


More Images
Product: Icare Home
Top Line: Icare USA, a subsidiary of Icare Finland, announced that the Icare Home tonometer has been cleared by the FDA and is now available for use in the U.S.
Close Up: The Icare Home provides eyecare professionals with clinical data about how their patients’ IOP fluctuates throughout the day. Instead of using a puff of air, the device uses the same patented rebound technology other Icare tonometers, such as the ic100 and the TA01i. No eye drops are required and patients do not need specialized skills to use it.
“The fact that we can put a tonometer of this caliber in the hands of patients is truly unprecedented,” said John Floyd, president and CEO of Icare USA. “The Icare Home makes doctors aware of dangerous spikes that they may never have known about otherwise. The impact and level of care that this provides cannot be overstated.” The unit requires no specialized skills for patient use.
Vital Stats: Several features make the Icare Home easy for patients to use. For instance, the unit’s built-in Icare EyeSmart technology performs automatic OD/OS recognition. Positioning is also easy thanks to Icare EasyPos, which uses red and green light signals to help patients correctly position the tonometer. The Icare Home also features Icare AMS, an automated measuring sequence that can take either a single measurement or a series of six measurements with one touch of a button.
www.icare-usa.com; (888) 422-7313

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SOFTWARE

Glimpse Business Performance Dashboards Let ECPs Easily Monitor Practice Data


Product: Glimpse Business Performance Dashboards
Top Line: Glimpse is designed to help eyecare practices and other businesses measure and track performance, identify growth opportunities, forecast future trends, and compare results among peers. It delivers information in an easy to understand report card format.
“At Glimpse it all starts with accuracy of the data,” explained CEO Casey Hedberg. “That’s why we’ve exclusively developed the unique Glimpse Discovery Process, powered by our proprietary Verifeye software. Verifeye adjusts to you so you don’t have to adjust to it. The Glimpse Discovery Process monitors your practice data on an ongoing basis without causing disruption to your existing practice process and procedures.”
Close Up: The Glimpse Discovery Process identifies issues such as:
• Miscoded items
• Inconsistent billing habits
• Packaged or bundled items
• Unique billing habits & custom codes
• Billing errors
“Once we identify your specific data issues, we work directly with you and your staff to ‘normalize’ your data without causing disruption with your existing practice process and procedures,” said Hedberg.
Once a practice is set up, Verifeye continues to monitor its data on an ongoing basis and:
• Accounts for packaging and bundling programs
• Properly categorizes miscoded items
• Customizes reports based on the practice’s unique billing habits
• Makes you aware of billing errors
Vital Stats:
• Personalized dashboard
• Accurate benchmarking
• Doctor/staff performance tracking
• Responsive design that allows viewing on any device
• Nightly data updates
• Daily snapshot reports
• Multiple location tracking
• Medical billing management
• HIPAA-compliant
• Integrated with most major EHR systems
Glimpse is a partner company of the Jobson Optical Group, which provides marketing and sales support. Click here for a demonstration of Glimpse.
www.glimpselive.com; join@glimpselive.com; (904) 503-9616 ext #1

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Andrew Karp, Group Editor, Lenses and Technology

Send us news about developments in dispensing technology, lens processing equipment, software, diagnostic and web technology. Or provide us with subjects for future stories or topics you'd like to see covered. Contact VMail Technology’s Editor Andrew Karp at akarp@jobson.com.


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