By the end of 2023, 39 percent of global knowledge workers will work hybrid, up from 37 percent in 2022, according to Gartner, Inc.   

“Hybrid is no longer just an employee perk but an employee expectation,” said Ranjit Atwal, senior director analyst at Gartner. “Many employees started to partially return to the office in 2022, but the hybrid workstyle will remain prominent in 2023 and beyond. To adapt, employers have been implementing a human-centric work design – including flexibility, intentional collaboration and empathy-based management – which suits hybrid employees.”

For example, IT workers are more inclined to quit their jobs than employees in other functions as they look for greater flexibility, improved work-life balance and better career opportunities. CIOs can maximize retention and attraction of talent by resetting their employee value proposition with a more human deal.

Gartner defines hybrid workers as workers who work in the office at least one day a week. Fully remote workers are those working from home all the time. On-site workers are those who work on-site full time, not working at home at any time.

The number of remote workers is expected to continue to fall year over year. Gartner estimates that remote workers will represent only 9 percent of all employees worldwide by the end of 2023. In the U.S., the hybrid work trend will be more pronounced than the rest of the world with 51 percent of knowledge workers projected to work hybrid and 20 percent to work fully remote in 2023.