Coronavirus BRIEFING

COVID-19 Crisis Response Tactics: ADO Practice Solutions, Euclid Systems Corp.

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VM brings you the latest information from optical companies and organizations responding to the coronavirus. In response to COVID-19, ADO Practice Solutions, a Walman Company, is providing financial assistance to their members. This financial assistance will be in the form of flexible payment terms for those that need it during this time of uncertainty. As a doctor alliance, ADO offers consolidated billing to their members which means that while they collect millions of dollars in payments each month those payments are to cover what they have already paid their vendors.

They pay their vendors on the 10th of each month and the members pay ADO on the 25th. That means ADO is dependent on vendor partners offering ADO terms before they can offer extended terms to their members. “We are so appreciative to those vendor partners that really stepped up and graciously extended their payment terms in order for us to make the Partial Pay Deferment Program available to our members. We couldn’t have done it without their support,” said Mary Loranger, director of vendor relations at ADO Practice Solutions.

More information about the Partial Pay Deferment program and those vendor partners that made it possible is available online here.

To address the continuing need for myopia management during social-distancing recommendations, Euclid Systems Corp. presented a Facebook Live event on the subject of “Managing the Ortho-K Patient When You Can’t See Them in the Office,” which can be viewed here: Eyecare experts, David Kading, OD, FAAO, FCLSA, and Kevin Chan, OD, MS, FAAO, joined moderator Craig Norman, FCLSA, to discuss managing Ortho-K patients remotely during the COVID-19 health care situation.

In addition to covering broad topics applicable to all practices, such as telemedicine and protective equipment, the participants focused specifically on myopia management, answering questions such as: How are you managing ortho-k patients during the fitting process? and How are you handling the need for replacement ortho-k lenses?

Dr. Kading shared information about his practice’s annual agreement for replacement ortho-k lenses. “We’re encouraging those individuals to go ahead and replace the lenses, and we’ll go ahead and grandfather that visit in when things start back up.” Dr. Chan reminded listeners not to forget atropine and reminding the patient and the pharmacy to remain in communication so they don’t miss a refill and make sure they do not stop drops right away.

“Be prepared for when things start back up, and make sure patients feel taken care of,” added Dr. Kading, “and when things start back up, make sure we’re managing myopia as best we can.”

To view the entire discussion about maintaining myopia management and how the participant’s practices are coping in general to keep both patients and staff informed and engaged, click here

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