EYECARE: Coronavirus BRIEFING: Crisis Response Tactics How to Actually Talk to Anti-Maskers By Staff Thursday, July 23, 2020 3:56 PM "All advice ends up binary. It’s absolutely one way or absolutely the other way, when it should be shades of gray. It happened with the World Health Organization and denying asymptomatic transmission early on. It happened with masks. And it happened with states reopening."Ranu Dhillon, a doctor at Harvard, commenting to The New York Times for its recent report, “How to Actually Talk to Anti-Maskers” Dr. Dhillon suggests that in their desire to be authoritative, public health experts have eroded trust by not accurately communicating uncertainty and by being stubborn about correcting the record when our understanding evolved.