“While retail employees are happy with their roles and industry, efforts to retain and recruit essential workforce are more important than ever. But this isn't unique to just the retail industry."

Assad Lazarus, chief commercial officer at Purchasing Power, commented on a survey from Purchasing Power, a financial wellness voluntary benefits company, called the 2024 Retail Financial Wellness eBook. The survey reveals employees are aware of their market value, yet they expressed concern about labor shortages, salaries, technology advancements and the value that additional benefit options could provide to the longevity of their careers.