Product: Contact Lens Training Service
Top Line: EyecareLive announces the first "Contact Lens Training" service which will connect struggling contact lens wearers to a certified coach for personalized, one-on-one virtual assistance. The experienced technician can guide wearers on how to insert, remove, care for, and maintain contact lenses through a video consultation.
Close Up: "Not everyone can master getting a contact lens in and out on the first, second or third attempt. Private coaching at home may be exactly what some patients need to successfully become a confident contact lens wearer," said Danita Turpin, OD, a provider participating in the pilot program.
According to the CDC, an estimated 45 million people in the U.S. wear contact lenses but it is not always a simple transition. In fact, studies show that 26 percent of first-time contact wearers give up in the first year and, of those, 75 percent drop off within the first two months. However, with the proper support, 74 percent of those who "drop out" of lenses can resume wearing them.
"At EyecareLive, we are continuously exploring new ways to make eyecare more accessible for the patient and to ease the increasing workload for the provider," said Raj Ramchandani, CEO of EyecareLive. "This service is a resource for both contact lens wearers and eye doctors; the wearer can find the help they need to be successful with lenses and the doctor is able to direct patients that need additional assistance to an experienced coach and, in turn, reduce dropouts."
Vital Stats: EyecareLive is piloting the service with 10 eyecare providers across the country. These providers will direct patients who need support after their in-office training to utilize EyecareLive's contact lens service. The pilot program will help measure the reduction in patient dropouts because of the service. Eyecare providers who are interested in the opportunity to participate should contact Info@EycareLive.com.
The Contact Lens Training service is now available to all wearers and can be accessed by visiting EyecareLive.com/contactlens. No insurance is needed and there are no hidden charges. The cost is $59. First-time users can use code "contact" for a reduced rate of $29.
www.eyecarelive.com/contactlens