It’s a new year, and with it comes the opportunity to start fresh with your retail business. Retail sales hit around $5.16 trillion in 2018, and they’re projected to hit $5.32 trillion in 2019. So whether last year’s performance in your store could use a lot of improvement—or you had an exceptional year and want to break some new records—these pointers from Nicole Reyhle for Lightspeed will help you excel in the year ahead. Her tips range from more payment options for your customers to optimizing customer communication. Read the full post here.