Replacing a high-performing employee, who has voluntarily vacated their position, is costly. There is an expense to recruitment and getting the new employee up to speed with training. Here are actions you can take to strengthen employee retention, so your best employees stay with you for years. Forward-thinking organizations make sure every staff member understands how important the product of their job uniquely contributes to the overall mission of the practice. To identify how well a practice is achieving this goal, we like to ask these two questions of each staff member and doctor in a practice: 1) What do you produce for this practice? 2) How does what you produce relate to the overall mission of this practice? Read More