Your practice’s culture dictates the kind of experience you offer both patients and your team. Having clear core values that are lived by team members has a significant impact on the way your team members will care for patients. With a strong set of core values, patient satisfaction will increase leading to improved retention of patients and more friends and family referrals. Patients who return annually provide significant revenue to practices. In our practice, a focus on defining, discussing, and living out our core values helped us achieve 18.5 percent year-over-year net profit growth for the last five years. Read More