Texas State Optical’s Formula for Success Comes Down to Focusing on Patients’ Needs


HOUSTON—There’s really no secret sauce or magic ingredient that goes into Texas State Optical’s (TSO) formula for success, according to president John Marvin. It all comes down to a “pretty basic” approach to managing a business on the foundation of sound core values and a resolute mission statement. And, perhaps most importantly, serving the patient as effectively as possible—with plenty of emphasis on meeting these needs even as they evolve in a digitally driven marketplace. “It’s our constant focus to make life more convenient for the patient,” said Marvin, who has been president of the 80-year-old TSO organization since 2001. The result is that TSO has built a strong and growing business and consistently ranks high on the Top 50 U.S. Optical Retailers list compiled annually by Vision Monday. Read More