EYECARE: Coronavirus BRIEFING: Business Updates How the Pandemic Altered Consumer Behavior By Staff Monday, March 27, 2023 11:41 AM “While e-commerce offers efficiency for both retailers and consumers, growing pain points have emerged for companies, shoppers and the environment.”Christian Piller, co-founder and chief commercial officer at Pollen Returns, commenting on how the pandemic altered consumer behavior. Read his editorial, “How the Pandemic Altered Consumer Behavior and the Impact on the Retail Supply Chain.”