Insights for 9-28-20

By Staff
Friday, September 25, 2020 4:41 PM We never really thought of ourselves as selling contacts. We've always thought of ourselves as selling customer service, and we just happened to deliver a box of contacts.

Insights for 9-24-20

By Staff
Wednesday, September 23, 2020 1:17 PM While many companies were quick to implement furloughs and layoffs at the onset of the pandemic, we made the conscious decision to keep all our team employed while we gained a better understanding of its longer-term impact on our company.

Insights for 9-23-20

By Staff
Tuesday, September 22, 2020 3:18 PM The caregiving responsibilities outside of work are falling heavier on women than on men, and the retail sector in particular is one where you generally don’t have a lot of control over your schedule, which can lead to a real crunch.

Insights for 9-22-20

By Staff
Monday, September 21, 2020 11:12 AM We conclude that the risk for on-board transmission of SARS-CoV-2 during long flights is real and has the potential to cause COVID-19 clusters of substantial size, even in business class-like settings with spacious seating arrangements well beyond the established distance used to define close contact on airplanes.

Reconfiguring the Plan

By Mark Tosh
Monday, September 21, 2020 12:00 AM A few weeks ago, I sent an email to people across the optical community asking if they could share a “good news” story. The idea was to collect these positive narratives and put them into a VMAIL Weekend feature.

So how long does this year feel? Like a lifetime? Sometimes, it seems that way.

By Marge Axelrad
Monday, September 21, 2020 12:00 AM After the shock of the pandemic in February and mid-March, the closures, the quarantine, the gradual reopenings, we’ve now arrived at what’s “normally” the “start” of a new season—back-to-schools, cultural events, new movies and TV, autumn sports, travel.

Fading Fiscal Stimulus Restraining U.S. Consumer Spending

By Staff
Thursday, September 17, 2020 12:51 PM Consumers are being increasingly cautious with their spending. If Congress is unable to extend fiscal aid to households in the coming weeks, the economy will be particularly susceptible to a cutback in consumer spending, especially from the lowest-income families.

Problem Solved: How to Keep Frames Sanitary in the Dispensary

By Staff
Tuesday, September 15, 2020 2:08 PM Since the start of the coronavirus pandemic, eyecare professionals have adopted strict hygiene protocols. That puts pressure on their ability to serve the same number of patients they used to see before COVID-19. To address the situation, Zeiss Vision Care US is launching Zeiss UVClean technology, an optometry-specific UV-C disinfecting device designed especially for eyecare professionals and developed in conjunction with Voxelight, LLC. Intended for the dispensary Zeiss UVClean alleviates the high costs that have become the new normal in a COVID-19 environment. Zeiss developed the device with the insight and support of several practices across the U.S. including Carrboro Family Vision in North Carolina.

Insights for 9-16-20

By Staff
Tuesday, September 15, 2020 1:43 PM While online shopping continues to dominate, we're now seeing a slowdown in growth as more people return to shopping in brick-and-mortar stores and consumers curb their online spending across certain categories, like apparel.

Insights for 9-15-20

By Staff
Monday, September 14, 2020 2:11 PM We decided as a team to remain in the locker room during the playing of the National Anthem and “Lift Every Voice and Sing” so as to not distract from our message that we stand united for social justice and racial equality. This is part of our continued call on our leaders to engage in meaningful dialogue that results in change. We feel it is important for all of us to participate in these difficult conversations with humility and be open to different perspectives.

Insights for 9-14-20

By Staff
Friday, September 11, 2020 4:35 PM As we continue to move through the sale process, our focus will remain on serving our customers and working seamlessly with our vendor partners. We have been a trusted partner to all of our stakeholders since 1902, and we expect to continue that track record for decades to come under the JCPenney banner.

Malls Are Struggling Now, But There’s Hope For A Retail Renaissance Post-COVID

By Staff
Thursday, September 10, 2020 3:56 PM True, a lot of malls haven’t kept up with the times and they are going to disappear. But coming out of this, it will be an excellent time for malls to adapt. By necessity with so many store closures, they will have to. It is going to force mall owners to be different.

Coronavirus 'Continues as a Shock' for Small Businesses

By Staff
Wednesday, September 9, 2020 4:13 PM Just as a physician checks a patient’s pulse to measure the rhythm and strength of the heartbeat, small business is an important indicator of the comparative health of the local and national economies. 

Mark Read on Reopening Offices, Job Cuts, Accenture and His $64 Expenses

By Staff
Wednesday, September 2, 2020 10:07 AM The changes over the last six months are much more profound than whether people are working in their office or at home. They involve very different ways of working, different ways of collaborating, using video, travelling less.

Insights for 9-4-20

By Staff
Wednesday, September 2, 2020 10:04 AM Our goal as a value optical chain is to make eyewear accessible and convenient for more communities. Doing this requires that we transform our merchandising processes, accelerate our ability to match store selections to local needs, and communicate more effectively with store teams. Merchandising Cloud will help us automate our current, manual, planning process and give stores the clear, tailored, guidance they need to deliver a unique, superior customer experience.