Top Line: SpecCheck is launching its new practice management platform with the mission to revolutionize the way patients, doctors, and optical labs work and communicate.
Close Up: SpecCheck’s dashboard serves as an all-in-one platform where ECPs can view and submit lens orders, make payments, live chat with their lab partners, and get real-time statuses for all orders, regardless of how they were submitted. SpecCheck is a 100 percent free online dashboard to help eyecare professionals manage their optical business.
Vital Stats: SpecCheck’s live chat service, which connects ECPs directly to the lab’s customer service team, reduces hold times and allows lab agents to work more efficiently. Conversation history between both parties is stored forever to provide accountability and transparency for both parties. For ECPs that work with labs utilizing SpecCheck’s billing software known as SpecCheck Lab Pay, they can pay their bills using SpecCheck’s secure billing portal. With access to a historical record of their monthly lab statements and payment receipts, the ability to enable and manage their own autopay schedule and digital copies of order invoices at their disposal, SpecCheck Lab Pay simplifies billing.