Tickets Still Available for ‘Minding the Store,’ VM’s Retail Tech Event

By Staff
Friday, September 1, 2017 12:18 AM LAS VEGAS—Time is running out to register for “Minding the Store: Digital Tech Reinvisions The Shopper’s Experience,” a special program presented by Vision Monday at the upcoming VM LIVE event on Wednesday, Sept. 13 in Las Vegas.

VM LIVE to Explore How Digital Tech Is Changing the In-Store Experience

By Staff
Monday, August 28, 2017 12:00 AM NEW YORK—Sweeping changes in consumer attitudes and expectations require optical retailers to rethink all interactions with customers and patients. To bring this shifting scenario into focus, Vision Monday will present a special program, “Minding the Store: Digital Tech Reinvisions The Shopper’s Experience” at the upcoming VM LIVE event on Wednesday, Sept. 13 in Las Vegas.

New Speakers Join the Program for VM LIVE’s ‘Minding the Store’ Event in Las Vegas Sept. 13

By Staff
Wednesday, July 12, 2017 12:30 AM NEW YORK—Two new speakers, one reflecting a larger optical retailer’s perspective, and the other the views of an independent OD towards the advantages of new technology in the practice, have joined the program of “Minding the Store,” the upcoming VM LIVE event set for Wednesday, Sept. 13 in Las Vegas.

Retail CX Expert, Ed King, to Kick Off VM LIVE ‘Minding the Store’ Event in Las Vegas Sept. 13

By Staff
Monday, June 19, 2017 12:24 AM NEW YORK—Ed King, a retail innovator and customer experience (CX) expert, will be the featured opening speaker at the VM LIVE session, “Minding the Store: Digital Tech Reinvisions The Shopper’s Experience,” planned for Wednesday Sept. 13 in Las Vegas.

‘Digital Tech Reinvisions the Shopper’s Experience’—Registration Is Open for Sept. 13 VM LIVE

By Staff
Monday, June 12, 2017 12:27 AM NEW YORK—Digitization is impacting all businesses. But reports of retail’s demise may have been greatly exaggerated. Brick-and-mortar retailers need to compete with online players; both are adapting techniques from each other. With those developments in mind, Vision Monday’s upcoming VM LIVE event will tackle “Minding the Store: Digital Tech Reinvisions the Shopper’s Experience.”

Customer X 360: Changes in Tech, Shifts in Consumer Expectations

By Mark Tosh
Monday, October 17, 2016 12:00 AM LAS VEGAS—Rapid changes in technology and shifting consumer expectations are two key elements driving a reassessment of the retail customer experience, a group of speakers at VM LIVE’s “Customer X 360” session explained. The program, presented by Vision Monday and held here at the start of Vision Expo West, offered a standing-room only crowd of optical retailers and suppliers the perspectives of Michael Kling, OD, of San Diego-based Invision Optometry, Peter Bridgman of LensCrafters NA and Stephen Crossland of the 3D capture and imaging company Fuel3D.

‘Customer X 360’ Addresses Changes in Tech, Shifts in Consumer Expectations

By Mark Tosh, Senior Editor
Wednesday, September 21, 2016 10:49 AM

LAS VEGAS—Rapid changes in technology and shifting consumer expectations are two key elements driving a reassessment of the retail customer experience, a group of speakers at VM LIVE’s “Customer X 360” session explained. Held here at the start of Expo West, the session offered a standing-room only crowd several perspectives on the changing Customer Experience.

Innovative Technology is Focus of Customer X 360 at VM LIVE Event on Sept. 14

By Staff
Friday, September 9, 2016 12:15 AM NEW YORK—As online purchases of eyewear increase, optical retailers and eyecare professionals are seeking new ways to attract and retain customers, as well as compete with each other. Many are investing in new technologies that promise to enhance the customer experience.

Michael Kling, OD, to Share Customer X 360 Experience at VM LIVE Event on Sept. 14

By Staff
Friday, August 19, 2016 12:21 AM NEW YORK—One of the country’s innovative optometrists, Michael Kling, OD, owner and CEO of Invision Optometry of San Diego, Calif. has joined the roster of speakers who will be addressing the topic of “Customer X 360,” examining how a mix of cutting edge technologies, data management and unique presentations are changing the customer experience, the theme of a new VM LIVE event at Vision Expo West on Wednesday, Sept. 14.

VM LIVE Speakers to Discuss Technology’s New Role in the Customer Experience

By Staff
Monday, August 15, 2016 12:00 AM NEW YORK—Innovative retailers are using virtual reality and other cutting edge technologies to create exciting in-store experiences that attract consumers and engage them with their brands. These technologies are an increasingly important tool for shaping the Customer Experience, and will be the focus of Customer X 360, a new VM LIVE event at Vision Expo West on Wednesday, Sept. 14.

Tapping Into the Empowered Digital Consumer

By Staff
Tuesday, September 29, 2015 3:44 PM Keynote speaker Scott Snyder, PhD, of Mobiquity presented a top of the trees view of mobile. Focusing specifically on the impact of mobile technology, he shared some examples of how mobile is having a real impact on the health care outcomes of patients. View his presentation titled “Tapping Into the Empowered Digital Consumer.”

Hyper-Local Location Based Marketing in the Smartphone Era

By Staff
Tuesday, September 29, 2015 3:39 PM Michael Boland of BIA/Kelsey’s shared his insights about tech’s appeal. He began his presentation with a discussion of “hyperlocal” marketing and also touched on the importance of mobile and social media. View his presentation titled “Hyper-Local Location Based Marketing in the Smartphone Era.”

VM LIVE Presents How 'Tech’s Appeal' Can Seduce Customers With Digital Technology

By Staff
Monday, September 28, 2015 3:16 PM LAS VEGAS—VM LIVE’s presentation of “Tech’s Appeal—Digital Tools to Seduce the Savvy Retail Customer,” held here on Sept. 16, 2015, shared insights from BIA/Kelsey’s Michael Boland and Mobiquity’s Scott Snyder, PhD, with a standing-room-only crowd of representatives of leading optical businesses.

How Digital Technology’s ‘Tech’s Appeal’ Can Seduce Customers at VM LIVE Event

By John Sailer
Thursday, September 24, 2015 10:16 PM LAS VEGAS—A standing-room-only crowd of representatives of leading optical businesses attended VM LIVE’s presentation of “Tech’s Appeal—Digital Tools to Seduce the Savvy Retail Customer” to learn what mobile technology can do for their businesses.

Mobile and ‘Hyper Local’ Expert, BIA/Kelsey’s Mike Boland, to Join VM LIVE ‘Tech’s Appeal’ Las Vegas Event

By Staff
Monday, August 17, 2015 12:30 AM NEW YORK—With “Hyper Local” an important element of digital outreach today, Mike Boland, VP/senior analyst for BIA/Kelsey, will bring a unique perspective on this trend and how it connects with the new dynamics of both retail customer and patient experience, as he joins the upcoming program at Tech’s Appeal: Digital Tools To Seduce the Savvy Retail Customer,” a VM LIVE event to be held on Wednesday, Sept. 16 at The Venetian Hotel, just prior to the start of International Vision Expo West, from 4:00 p.m. to 6:00 p.m.
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