Monday, November 24, 2014 10:30 AM
NEW BERLIN, Wis.—With its business built serving organized labor,
already had its eyes on acquiring a practice that catered to the United Auto Workers (UAW) when that practice unexpectedly came up for auction earlier this year.
Monday, November 24, 2014 10:00 AM
One of the most controversial health care laws to pass in recent history, the Patient Protection and Affordable Care Act (also known as the ACA), continues to generate disagreement among health care providers and patients.
Monday, November 24, 2014 9:30 AM
ALEXANDRIA, Va.—The value of optical retail sales in all categories of vision care products and services (except refractive surgery) were up for the twelve month period ending September 2014, when compared with the twelve month period ending September 2013, according to The Vision Council’s latest VisionWatch report.
Wednesday, November 05, 2014 12:15 AM
21 optometry schools in operation in the U.S. and Puerto Rico (four founded since 2008), and two new optometry schools currently going through the accreditation process in
Virginia, there are plenty of opportunities for optical groups to cultivate relationships with the schools themselves, their students, and their recent graduates.
Wednesday, November 05, 2014 12:10 AM
NEW HOLSTEIN, Wis.—When Cheryl Roers, OD, bought her first practice, it was easy enough to use an in-house server to support her electronic health record software, but as she gradually added locations over the years, it became clear that she needed a more efficient solution. She found her answer in cloud-based computing.
Wednesday, November 05, 2014 12:05 AM
One of the issues that always comes up is should I bonus my staff, or should I just pay a flat salary. There are two different sides to this argument. One side says just pay a healthy wage and they’ll do everything that you ask of them. The other side, which is the side I tend to think about more, is that we all work on bonuses.
Wednesday, October 29, 2014 12:15 AM
NEW YORK—Almost all (95 percent) of the 19,934 patients surveyed who had recent experiences with a managed vision care plan consider them to be “somewhat” or “very” important, according to the “2014 Managed Vision Care Patient Experience Study” produced jointly by Jobson Optical Research and focalCenter.
Wednesday, October 29, 2014 12:10 AM
LAS VEGAS— A group of leading ECPs presented a variety of techniques for “Digitizing the Store” at the latest VM LIVE event where they shared technologies that have been implemented into their practices.
Wednesday, October 29, 2014 12:05 AM
“We sell lots of year supplies” is a very common answer when asking owners if their contact lens departments are profitable. While this is a good starting point, what you do after you’ve sold that year supply will ensure that you’re maximizing profit on the back-end.
Monday, October 20, 2014 12:01 AM
LAS VEGAS—To help make sense of the latest technologies that are changing the patient experience, nearly 200 optical retailers, eyecare professionals and other industry executives attended VM LIVE’s “Digitizing the Store” event here at the start of Vision Expo West last month.
Wednesday, October 08, 2014 12:15 AM
ALEXANDRIA, Va.—About 3.7 million more pairs of lenses were sold in the U.S. during the 12-month period ending June 2014 than were sold during the 12-month period ending June 2008, before the recession set in and slowed sales throughout the entire optical industry, according to the most recent statistics released by VisionWatch, the large scale continuous research study conducted by The Vision Council. That’s an increase of about 5 percent.
Wednesday, October 08, 2014 12:10 AM
Our days are all too often filled with putting out fires, seeing too many patients, and somewhere, in the brief few minutes left, thinking about running and growing our businesses. The bottom line is we fall into a routine that causes us to be too busy to make money. We actually take our eye off the ball and end up far from the desired outcomes we envisioned. Let's break this mold and set up a system that does not need us. Consider Trust but Verify and 15-minute Spot Checks
Wednesday, October 08, 2014 12:05 AM
How do optical retailing leaders handle patients returning with scratched lenses? Do they charge extra for a warranty up front, build it into the purchase price or simply remake lenses for free and consider it good customer service?
Tuesday, September 23, 2014 2:00 PM
VIENNA, Va.—After surpassing its goal of 60 locations and $100 million in revenue by the end of 2013, MyEyeDr’s expansion drive continues unabated.
Tuesday, September 23, 2014 1:30 PM
When it comes to keeping established patients coming back to the practice, most optometric offices employ a variety of recall and appointment reminder systems.